(1) How do you perceive your role in service for customers?
Directly Involved
Indirectly Involved
Not Involved
(2) How do feel about service you receive from related departments?
Satisfied
Not Satisfied
No Opinion
(3) Do you have enough authority to make improvements to better serve our customers?
If No, Suggestions:
(4) Do you receive everything you need from the previous operation or department to do your job well?
Yes No (circle one)
If no suggestions:
(5) If you could make one change in either your department or the company as a whole, what would you change to improve service for our customers?
(6) If you could rate overall the products and services provided to our customers, what would that rating be?
Superior ~ Good Average _ _ Poor Other
Please explain:
Employee survey.
Any deficiency found in any of the subgroups contributing to the successful completion of the main task of inspecting all critical characteristics per sample plan may require training for the individual doing the inspection or correcting some upstream activities.
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